Soul Treats is made up of four teams. First, the “foundation” of the company which is the baking team who hand make all treats and toppings. Second, the “creative heart” of Soul Treats, the decorating team, who decorate all custom and ready-made cakes. Thirdly, the customer service team also known as the “face” of Soul Treats who speak to and serve customers six days a week at the shop. Fourth, is the Operations team made up of a Human resource officer, Accounts and Administration officer, and the CEO. This is the “soul” of Soul Treats, it keeps the wheels turning.